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Sending a Receipt via E-mail

When you complete a ticket, the Receipt screen appears, allowing you to print the receipt or send it to the customer via e-mail.

Follow these steps to send the receipt via e-mail:

1. Tap Email receipt to display the E-mail receipt screen.

   

2. If you have selected a customer for the ticket, tap E-mail 1 or E-mail 2 to select the e-mail address for the receipt.

To send the receipt to a different e-mail address, tap the customer's e-mail address, tap  to delete the address, and then enter the e-mail address you want to use.

If you have not selected a customer for the ticket or if the selected customer does not have an e-mail address on file, tap Enter e-mail address, and then enter the e-mail address for the receipt.

You can also tap No customer to select a customer for the ticket.

3. Tap Send or Done to send the receipt to the specified e-mail address.

If you changed the customer's default E-mail 1 or E-mail 2 address and you are authorized to update customers' e-mail addresses, the E-mail change prompt appears. Tap Update and Send to change the e-mail address in the customer record or tap Only Send to send the receipt to the specified e-mail address without updating the customer record.