Entering an A/R Payment

Tap the link for the CPMobile device you are using:

ClosediPhone/iPod Touch

Follow these steps to enter an A/R payment:

  1. On the ClosedEnter Payments screen, tap the A/R pay code you want to use.

  2. On the ClosedAmount screen, enter the amount the customer is tendering.

You can use the numeric keypad to enter the Amount manually, or you can tap the dollar amount buttons to add the corresponding value to the Amount (i.e., $1, $5, $10, or $20).

Tap Exact Change to set the Amount value to the Amount due value.

Tap Next Dollar to set the Amount value to the Amount due value, rounded to the next whole dollar.

  1. Tap Done to add the payment to the ticket and return to the Enter Payments screen. The A/R payment is displayed in the ClosedPayments area.

When you complete the ticket, the customer's A/R account balance is increased by the amount of the payment.

You cannot complete a ticket with an A/R payment if the customer's account balance exceeds his or her credit limit.

If the customer assigned to the ticket is not an A/R customer, an Closederror message appears when you attempt to complete the ticket. Tap OK, swipe the payment line, and tap the Delete button to remove the payment from the ticket.

ClosediPad

Follow these steps to enter an A/R payment:

  1. On the ClosedEnter Payments screen, tap the A/R pay code you want to use.

  2. On the ClosedAmount screen, enter the amount the customer is tendering.

You can use the numeric keypad to enter the Amount manually, or you can tap the dollar amount buttons to add the corresponding value to the Amount (i.e., $1, $5, $10, or $20).

Tap Exact Change to set the Amount value to the Amount due value.

Tap Next Dollar to set the Amount value to the Amount due value, rounded to the next whole dollar.

  1. Tap Done to add the payment to the ticket and return to the Enter Payments screen. The A/R payment is displayed in the ClosedPayments area.

When you complete the ticket, the customer's A/R account balance is increased by the amount of the payment.

You cannot complete a ticket with an A/R payment if the customer's account balance exceeds his or her credit limit.

If the customer assigned to the ticket is not an A/R customer, an Closederror message appears when you attempt to complete the ticket. Tap OK, swipe the payment line, and tap the Delete button to remove the payment from the ticket.

You must have NCR Counterpoint V8.4.6 or later to process A/R payments with CPMobile.